NHTSA Data Explorer

Mercedes-Benz Sprinter 2500

Data refreshed June 25, 2026

Select a model year to filter results to that year of the Mercedes-Benz Sprinter 2500.

Complaints

441

Active records

Recalls

105

Active records

TSBs

478

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

6

Crashes

17

Fires

12

Top reported issues — Mercedes-Benz Sprinter 2500

Click a category to expand its values.

Condition issue

112

Operating state

108

Driver assistance issue

87

Performance issue

59

Reporting mechanism

58

Braking behavior

45

Transmission/drivetrain behavior

42

Fluid issue

37

Safety restraint issue

29

Engine behavior

23

Thermal issue

22

Electrical issue

20

Noise

16

Steering behavior

16

Vibration/harshness

16

Access/entry issue

9

Lighting behavior

9

Starting behavior

8

Infotainment behavior

7

Ride/handling behavior

7

Smell

7

Wiper/washer behavior

5

Powering on/off behavior

4

Recent change

3

HVAC behavior

2

Safety restraint behavior

2

Communication/network issue

1

Electrified system issue

1

Recent filings

The 10 most recent filings for each type.

2024 MERCEDES-BENZ SPRINTER 2500

Filed Jun 17, 2026


Second alternator has gone bad twice. Went to Van conversions in Utah and had system completely replaced

2021 MERCEDES-BENZ SPRINTER 2500

Filed Jun 17, 2026


2020 Mercedes-Benz Sprinter. When the right turn signal is activated and the steering wheel is turned right, the windshield wipers activate unexpectedly. Diagnostic codes B230015 and B230615 are stored, indicating windshield wiper switch and wipe/wash malfunction. Concern appears related to the steering column multifunction switch/module. This affects driver visibility and steering-column control functions during turning/signaling.

2019 MERCEDES-BENZ SPRINTER 2500

Filed Jun 15, 2026


While taking off from a traffic light the rear end came apart on the inside of the differential. Has someone been in a dangerous area or remote areas like where I have to work it could have been a serious issue

2020 MERCEDES-BENZ SPRINTER 2500

Filed May 14, 2026


Sudden complete engine failures occurred in my Mercedes-Benz Sprinter van during highway operation while transporting freight, creating a serious safety hazard due to immediate and total loss of engine power in active traffic conditions. The first engine failure occurred at approximately 303,000 miles. The second failure occurred at approximately 140,000 miles after engine replacement. In both cases, there were no prior warning signs, diagnostic alerts, abnormal noises, or performance issues…

2022 MERCEDES-BENZ SPRINTER 2500

Filed May 11, 2026


Passenger side grab handle physically separated from the body of the vehicle. Inspection confirmed the separation was caused by the failure of the factory welds securing the handle.

2024 MERCEDES-BENZ SPRINTER 2500

Filed Apr 30, 2026


I removed the drive side seat belt bolt in order to remove the pillar it is mounted to and found the bolt extremely hard to turn and ultimately somewhat stripped upon removal. The bolt remains defiant in re-installation procedure. The passenger side was removed without stripping but did attempt to cross-thread itself upon re-installation which was remedied by simple hand threading. Safety put at risk in that these seat belt bolts and their installation process may not restrain passengers in…

2025 MERCEDES-BENZ SPRINTER 2500

Filed Apr 30, 2026


Subject: Transmission Failure Safety Complaint I am submitting a complaint regarding a serious transmission problem with my vehicle. While driving, the transmission suddenly failed, and the vehicle lost the ability to move properly. The car would not accelerate as expected and had difficulty. In some instances, the vehicle would not move forward or reverse. Warning indicators appeared, and the transmission Fault Stop began showing abnormal behavior such as delayed shifting, jerking, slipping,…

2024 MERCEDES-BENZ SPRINTER 2500

Filed Apr 23, 2026


2024 Mercedes-Benz Sprinter 2500 experienced unusually rapid brake, tire, and battery wear at low mileage. Front brakes required replacement at approximately 29,000 miles. Rear brakes were already worn low by approximately 37,000 miles. Rear tires required replacement by approximately 37,000 miles. Vehicle battery also failed and required replacement before approximately 37,000 miles. Vehicle had earlier emissions/sensor related repairs as well. This creates safety concerns because premature…

2021 MERCEDES-BENZ SPRINTER 2500

Filed Apr 6, 2026


I am a Amazon driver and my dsp makes us drive with very bad safety hazards on the vehicle the step up platform on the vehicle is broken brakes are terrible and the airbag sensors and tire pressure sensors are not working and very bad.

2021 MERCEDES-BENZ SPRINTER 2500

Filed Apr 1, 2026


Crash

Got in a serious accident due to the crosswind assist malfunctioning totalled car and got tickets for bad driving when it wasnt my fault the car took control and I couldn't halo what happended - they arrested me thinking i was drunk (dont drink) it was a nighmare help!!!! I have court 4/29 - this is very time senansative!

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated June 25, 2026. Refreshed nightly.