NHTSA Data Explorer

Mercedes-Benz Sprinter 2500

Data refreshed May 30, 2026

Select a model year to filter results to that year of the Mercedes-Benz Sprinter 2500.

Complaints

438

Active records

Recalls

105

Active records

TSBs

478

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

6

Crashes

17

Fires

12

Top reported issues — Mercedes-Benz Sprinter 2500

Click a category to expand its values.

Condition issue

112

Operating state

108

Driver assistance issue

87

Performance issue

59

Reporting mechanism

58

Braking behavior

45

Transmission/drivetrain behavior

42

Fluid issue

37

Safety restraint issue

29

Engine behavior

23

Thermal issue

22

Electrical issue

19

Noise

16

Steering behavior

16

Vibration/harshness

16

Access/entry issue

9

Lighting behavior

9

Starting behavior

8

Infotainment behavior

7

Ride/handling behavior

7

Smell

7

Powering on/off behavior

4

Wiper/washer behavior

4

Recent change

3

HVAC behavior

2

Safety restraint behavior

2

Communication/network issue

1

Electrified system issue

1

Recent filings

The 10 most recent filings for each type.

2020 MERCEDES-BENZ SPRINTER 2500

Filed May 14, 2026


Sudden complete engine failures occurred in my Mercedes-Benz Sprinter van during highway operation while transporting freight, creating a serious safety hazard due to immediate and total loss of engine power in active traffic conditions. The first engine failure occurred at approximately 303,000 miles. The second failure occurred at approximately 140,000 miles after engine replacement. In both cases, there were no prior warning signs, diagnostic alerts, abnormal noises, or performance issues…

2022 MERCEDES-BENZ SPRINTER 2500

Filed May 11, 2026


Passenger side grab handle physically separated from the body of the vehicle. Inspection confirmed the separation was caused by the failure of the factory welds securing the handle.

2025 MERCEDES-BENZ SPRINTER 2500

Filed Apr 30, 2026


Subject: Transmission Failure Safety Complaint I am submitting a complaint regarding a serious transmission problem with my vehicle. While driving, the transmission suddenly failed, and the vehicle lost the ability to move properly. The car would not accelerate as expected and had difficulty. In some instances, the vehicle would not move forward or reverse. Warning indicators appeared, and the transmission Fault Stop began showing abnormal behavior such as delayed shifting, jerking, slipping,…

2024 MERCEDES-BENZ SPRINTER 2500

Filed Apr 30, 2026


I removed the drive side seat belt bolt in order to remove the pillar it is mounted to and found the bolt extremely hard to turn and ultimately somewhat stripped upon removal. The bolt remains defiant in re-installation procedure. The passenger side was removed without stripping but did attempt to cross-thread itself upon re-installation which was remedied by simple hand threading. Safety put at risk in that these seat belt bolts and their installation process may not restrain passengers in…

2024 MERCEDES-BENZ SPRINTER 2500

Filed Apr 23, 2026


2024 Mercedes-Benz Sprinter 2500 experienced unusually rapid brake, tire, and battery wear at low mileage. Front brakes required replacement at approximately 29,000 miles. Rear brakes were already worn low by approximately 37,000 miles. Rear tires required replacement by approximately 37,000 miles. Vehicle battery also failed and required replacement before approximately 37,000 miles. Vehicle had earlier emissions/sensor related repairs as well. This creates safety concerns because premature…

2021 MERCEDES-BENZ SPRINTER 2500

Filed Apr 6, 2026


I am a Amazon driver and my dsp makes us drive with very bad safety hazards on the vehicle the step up platform on the vehicle is broken brakes are terrible and the airbag sensors and tire pressure sensors are not working and very bad.

2021 MERCEDES-BENZ SPRINTER 2500

Filed Apr 1, 2026


Crash

Got in a serious accident due to the crosswind assist malfunctioning totalled car and got tickets for bad driving when it wasnt my fault the car took control and I couldn't halo what happended - they arrested me thinking i was drunk (dont drink) it was a nighmare help!!!! I have court 4/29 - this is very time senansative!

2023 MERCEDES-BENZ SPRINTER 2500

Filed Mar 24, 2026


In August 2025, I had taken the van for a drive to charge things up, got home, put it in park and parked it in my driveway, which has a mild slope. ~ 30 seconds - 1 minute after me leaving the vehicle, it rolled backward out of the driveway, across a busy street and 1/4 into my neighbors yard. I was mortified, there is usually a lot of people walking their dogs, kids etc...and cars going by. The vehicle was stopped by the curb vs the 2nd back tire (Thie first one cleared the curb and was in my…

2024 MERCEDES-BENZ SPRINTER 2500

Filed Mar 20, 2026


Vehicle: 2024 Mercedes-Benz Sprinter VIN: [XXX] Mileage: 148,000 The vehicle is experiencing a serious safety-related defect where the starter motor remains engaged even after the engine is turned off. This results in the starter continuing to run and stay powered, which can cause severe mechanical damage, overheating, and presents a potential fire risk. The starter has already been replaced, but the issue persists, indicating the problem is within the vehicle’s electrical control system…

2019 MERCEDES-BENZ SPRINTER 2500

Filed Mar 18, 2026


Fire

My 2019 Mercedes-Benz Sprinter 170 High Roof caught fire suddenly and without warning. The vehicle was in its original condition and had not been modified in any way. The fire escalated quickly and resulted in a total loss. The cause of the fire is unknown. This incident raises serious safety concerns.

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated May 30, 2026. Refreshed nightly.