NHTSA Data Explorer

Mercedes-Benz Sprinter 2500

Data refreshed July 19, 2026

Select a model year to filter results to that year of the Mercedes-Benz Sprinter 2500.

Complaints

446

Active records

Recalls

95

Active records

TSBs

478

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

6

Crashes

17

Fires

13

Top reported issues — Mercedes-Benz Sprinter 2500

Click a category to expand its values.

Condition issue

113

Operating state

108

Driver assistance issue

86

Reporting mechanism

58

Performance issue

57

Braking behavior

43

Transmission/drivetrain behavior

42

Fluid issue

37

Safety restraint issue

30

Engine behavior

22

Thermal issue

22

Electrical issue

20

Noise

16

Steering behavior

16

Vibration/harshness

16

Access/entry issue

9

Lighting behavior

9

Infotainment behavior

7

Ride/handling behavior

7

Smell

7

Starting behavior

7

Wiper/washer behavior

5

Powering on/off behavior

4

Recent change

3

HVAC behavior

2

Safety restraint behavior

2

Communication/network issue

1

Electrified system issue

1

Recent filings

The 10 most recent filings for each type.

2022 MERCEDES-BENZ SPRINTER 2500

Filed Jul 14, 2026


Frequently, when I started the car, the instrument cluster's monochrome display will stay blank/black or display completely corrupted garbage - unreadable bit and pieces. I wasn't able to read essential info like level of drive gear and fuel level etc. Often when this happens, the physical speedometer pointers won't settle on accurate current speed level, but keep cycling: from 0 spin to some value and then reset back to 0 and spin to some value ... This makes driving risky as I am not able to…

2023 MERCEDES-BENZ SPRINTER 2500

Filed Jul 3, 2026


Fire

On January 19, 2026, my neighbors / daughter noticed smoke was coming from under the van that had been parked for over 3 hours. Shortly after, he confirmed the van had caught fire. I asked him to call the fire department.

2024 MERCEDES-BENZ SPRINTER 2500

Filed Jun 27, 2026


My vehicle was inspected and it was found that the seatbelt B-pillar anchor bolt was stripped at the factory. This problem seems widespread online.

2022 MERCEDES-BENZ SPRINTER 2500

Filed Jun 26, 2026


Almost immediately after I got my Van the Aux Balmar Alternator installed by THOR had to be replaced and was not functional. I tried to get it repaired by two warranty repair centers in Colorado and neither one could repair the Alternator or get it to charge the lithium battery that was also new. Thor told me that they would have specialist look at it when I brought it into Blue Compass of Wheatridge and they told me they had fixed the issue but it still will not charge battery even after 17…

2022 MERCEDES-BENZ SPRINTER 2500

Filed Jun 23, 2026


Active distance assist inoperable, active brake assist functions limited, adaptive cruise control not working, lane keeping assist glitching. I was driving the vehicle home after purchase and the lane keeping assist was glitching, it was actively pulling the wheel to the left, like I was over the fog line (I wasn’t) and it was hard braking, Making driving very unsafe. I slowed down and got off at the next exit at a gas station to figure out what was happening. I put the vehicle in park and…

2024 MERCEDES-BENZ SPRINTER 2500

Filed Jun 17, 2026


Second alternator has gone bad twice. Went to Van conversions in Utah and had system completely replaced

2021 MERCEDES-BENZ SPRINTER 2500

Filed Jun 17, 2026


2020 Mercedes-Benz Sprinter. When the right turn signal is activated and the steering wheel is turned right, the windshield wipers activate unexpectedly. Diagnostic codes B230015 and B230615 are stored, indicating windshield wiper switch and wipe/wash malfunction. Concern appears related to the steering column multifunction switch/module. This affects driver visibility and steering-column control functions during turning/signaling.

2019 MERCEDES-BENZ SPRINTER 2500

Filed Jun 15, 2026


While taking off from a traffic light the rear end came apart on the inside of the differential. Has someone been in a dangerous area or remote areas like where I have to work it could have been a serious issue

2020 MERCEDES-BENZ SPRINTER 2500

Filed May 14, 2026


Sudden complete engine failures occurred in my Mercedes-Benz Sprinter van during highway operation while transporting freight, creating a serious safety hazard due to immediate and total loss of engine power in active traffic conditions. The first engine failure occurred at approximately 303,000 miles. The second failure occurred at approximately 140,000 miles after engine replacement. In both cases, there were no prior warning signs, diagnostic alerts, abnormal noises, or performance issues…

2022 MERCEDES-BENZ SPRINTER 2500

Filed May 11, 2026


Passenger side grab handle physically separated from the body of the vehicle. Inspection confirmed the separation was caused by the failure of the factory welds securing the handle.

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated July 19, 2026. Refreshed nightly.