NHTSA Data Explorer
Mercedes-Benz Sprinter 2500
Data refreshed July 19, 2026
Select a model year to filter results to that year of the Mercedes-Benz Sprinter 2500.
Complaints
446
Active records
Recalls
95
Active records
TSBs
478
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
0
Injuries
6
Crashes
17
Fires
13
Top reported issues — Mercedes-Benz Sprinter 2500
Click a category to expand its values.
Condition issue
Operating state
Driver assistance issue
Reporting mechanism
Performance issue
Braking behavior
Transmission/drivetrain behavior
Fluid issue
Safety restraint issue
Engine behavior
Thermal issue
Electrical issue
Noise
Steering behavior
Vibration/harshness
Access/entry issue
Lighting behavior
Infotainment behavior
Ride/handling behavior
Smell
Starting behavior
Wiper/washer behavior
Powering on/off behavior
Recent change
HVAC behavior
Safety restraint behavior
Communication/network issue
Electrified system issue
Recent filings
The 10 most recent filings for each type.
2022 MERCEDES-BENZ SPRINTER 2500
Filed Jul 14, 2026
Frequently, when I started the car, the instrument cluster's monochrome display will stay blank/black or display completely corrupted garbage - unreadable bit and pieces. I wasn't able to read essential info like level of drive gear and fuel level etc. Often when this happens, the physical speedometer pointers won't settle on accurate current speed level, but keep cycling: from 0 spin to some value and then reset back to 0 and spin to some value ... This makes driving risky as I am not able to…
2023 MERCEDES-BENZ SPRINTER 2500
Filed Jul 3, 2026
On January 19, 2026, my neighbors / daughter noticed smoke was coming from under the van that had been parked for over 3 hours. Shortly after, he confirmed the van had caught fire. I asked him to call the fire department.
2024 MERCEDES-BENZ SPRINTER 2500
Filed Jun 27, 2026
My vehicle was inspected and it was found that the seatbelt B-pillar anchor bolt was stripped at the factory. This problem seems widespread online.
2022 MERCEDES-BENZ SPRINTER 2500
Filed Jun 26, 2026
Almost immediately after I got my Van the Aux Balmar Alternator installed by THOR had to be replaced and was not functional. I tried to get it repaired by two warranty repair centers in Colorado and neither one could repair the Alternator or get it to charge the lithium battery that was also new. Thor told me that they would have specialist look at it when I brought it into Blue Compass of Wheatridge and they told me they had fixed the issue but it still will not charge battery even after 17…
2022 MERCEDES-BENZ SPRINTER 2500
Filed Jun 23, 2026
Active distance assist inoperable, active brake assist functions limited, adaptive cruise control not working, lane keeping assist glitching. I was driving the vehicle home after purchase and the lane keeping assist was glitching, it was actively pulling the wheel to the left, like I was over the fog line (I wasn’t) and it was hard braking, Making driving very unsafe. I slowed down and got off at the next exit at a gas station to figure out what was happening. I put the vehicle in park and…
2024 MERCEDES-BENZ SPRINTER 2500
Filed Jun 17, 2026
Second alternator has gone bad twice. Went to Van conversions in Utah and had system completely replaced
2021 MERCEDES-BENZ SPRINTER 2500
Filed Jun 17, 2026
2020 Mercedes-Benz Sprinter. When the right turn signal is activated and the steering wheel is turned right, the windshield wipers activate unexpectedly. Diagnostic codes B230015 and B230615 are stored, indicating windshield wiper switch and wipe/wash malfunction. Concern appears related to the steering column multifunction switch/module. This affects driver visibility and steering-column control functions during turning/signaling.
2019 MERCEDES-BENZ SPRINTER 2500
Filed Jun 15, 2026
While taking off from a traffic light the rear end came apart on the inside of the differential. Has someone been in a dangerous area or remote areas like where I have to work it could have been a serious issue
2020 MERCEDES-BENZ SPRINTER 2500
Filed May 14, 2026
Sudden complete engine failures occurred in my Mercedes-Benz Sprinter van during highway operation while transporting freight, creating a serious safety hazard due to immediate and total loss of engine power in active traffic conditions. The first engine failure occurred at approximately 303,000 miles. The second failure occurred at approximately 140,000 miles after engine replacement. In both cases, there were no prior warning signs, diagnostic alerts, abnormal noises, or performance issues…
2022 MERCEDES-BENZ SPRINTER 2500
Filed May 11, 2026
Passenger side grab handle physically separated from the body of the vehicle. Inspection confirmed the separation was caused by the failure of the factory welds securing the handle.